IT Support
Depending on what stage of growth your company is in, you may require full IT department outsourcing, an experienced professional to answer technical questions over the phone, or a tailor-made approach specific to your needs.
We offer several IT support solutions, including:
- IT Department Outsourcing
- Help Desk Support
If you require the services of a fully staffed IT Department, but full-time salaries
aren't quite within your budget, our IT Department Outsourcing services are the perfect match. You decide when and how often you need us, and we’ll be there to provide support. It couldn’t get any simpler.
For more selective support, all services in our IT outsourcing are available through the Help Desk. From simple call-in questions to weekly scheduled visits, Help Desk Support solutions allow you to pick and choose the services that you need, when you need them.
Help Desk Services:
- Remote IT Support
- Call-In Support
- Scheduled (Weekly/Monthly) IT visits
- Hardware Support
- Software Support
- Network Support
If your network fails, you can be looking at thousands of lost dollars while production stalls. With a simple call to the Help Desk, a skilled network technician will be dispatched immediately to your location. Our experience and know-how will get your network back up and running as quickly and efficiently as possible.
Hardware and Software Support
With our extensive Hardware Support knowledge, we can service your existing computers, consult with you on purchasing name brand computers or consult with you on purchasing and building your own hardware from parts.
We support all major software packages, including but not limited to:
- Peachtree
- Quickbooks
- Great Plains
- Symantec
- DacEasy
- and many more!
We will consult with your company to determine which software packages will be best for your needs and provide professional installation. If you should have software problems at a later date, Help Desk support is never more than a call away.
Don’t wait on the phone for hours with corporate technical support hotlines to receive substandard help. Contact Arsement & Hayes today to have your problems solved reliably and efficiently.
